Effective Date: 2024-11-22
Last Updated: 2024-11-22
Welcome to A-Sonne. By accessing or using our website and services, you agree to comply with these terms and conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website.
1. General Information
This website is owned and operated by A-Sonne. All products sold on this platform are designed, developed, and crafted at a single location using advanced technology and innovative processes. By using this website, you agree to adhere to the terms outlined here.
2. Orders and Preorders
Orders and preorders are subject to availability and confirmation of payment through trusted third-party platforms (e.g., PayPal, Western Union, or Amazon) with proper invoice.
Preorders allow you to express interest in a product that may not yet be immediately available. We reserve the right to cancel / refund orders in cases of inaccuracies or unforeseen circumstances, and customers will be notified promptly via emails.
3. Payment Terms
All payments are processed through secure, third-party payment providers. A-Sonne does not collect or store any payment details. Any issues related to payments should be directed to the respective payment provider. E.g.: Your payments are secure with PayPal Protect. Enjoy peace of mind knowing your transactions are safeguarded with advanced encryption and buyer protection policies.
4. Product Usage
Our products are carefully crafted and tested to ensure reliability. However, users must operate the product in accordance with provided instructions. A-Sonne is not liable for damage or malfunctions caused by improper use.
5. Shipping and Delivery
Delivery timelines depend on the shipping provider and destination. Estimated delivery dates will be communicated via email to the customer. A-Sonne is not responsible for delays caused by courier services, customs, or other external factors.
6. Returns and Refunds
Returns are accepted within 30 days of delivery for unused products in their original packaging. Refunds will be issued after the returned product is inspected and approved. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
7. Privacy Policy
Your privacy is important to us. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your information. Read more about it …
8. Intellectual Property
All content on this website, including images, videos, text, and designs, is the intellectual property of A-Sonne. Without prior written permissions – Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
A-Sonne is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are committed to delivering quality, but unforeseen technical issues, user misuse, or external factors are beyond our control.
10. Dispute Resolution
Any disputes will first be addressed through direct communication. Please use our Support Page for assistance. Allow up to 72 hours for a response as we work to resolve your concerns professionally and fairly. If a resolution cannot be reached, disputes will be governed by the country of business registration. Read more about it in our Legal Regulations section, you can access it from the button below.
11. Changes to Terms and Conditions
A-Sonne reserves the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of these changes.
12. Contact Us
For questions or concerns about these terms, feel free to contact us.
By using this website, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing A-Sonne.